Content meets delivery

I build content functions, prove their value, and ship the work.

Every digital experience depends on words: the product page that convinces someone to apply, the error message that doesn't make them feel silly, the information architecture that gets them where they need to go.

I plan this content, structure it, write it, and prove it works.

Content strategists often can't run projects. Project managers often can't do content.

I do both.

I'm a PMP-certified content leader with 15 years of experience across banking, government and defence.

I've led teams, created frameworks that defined how content operates at ANZ, and personally delivered work that still ranks #1 in Google two years later.

Key stats

  • $5m to $7.5m in estimated revenue uplift from my personal contribution at ANZ

  • Responsible for 50% content creation efficiency gain through structured AI adoption at ANZ

  • 6 major digital projects delivered on time and to budget across government, finance and defence

  • Proven $8.5m to $10.7m in measurable revenue uplift through team contribution under my leadership at ANZ


Worked at

  • ANZ

  • IG Markets

  • Victorian Government

  • BAE Systems Australia


Capabilities

  • Content strategy

  • Digital delivery

  • Team and project leadership

  • Digital delivery

  • AI prompt strategy and engineering

  • UX writing

  • Information architecture restructures

  • SEO

  • AI adoption

  • Accessibility

Case studies

New GoBiz product pages

ANZ's commercial lending products weren't being found.

ANZ credit card uplift

The conversion journeys had way too much friction.

Land Use Victoria website delivery

DELWP needed to merge two complex government websites into one.

Building a content strategy discipline

ANZ's content strategy function had no shared framework.

BAE Systems Australia product restructure

BAE Systems Australia's product suite was inaccurate and disorganised.

ANZ home loan journeys

ANZ faced two problems with home loan customers.